Privacy Policy

This page explains how Austainment uses any information you give to us, and the ways in which we protect your privacy. We are committed to protecting your privacy. We will not share your information with others without your prior consent.

Austainment maintains a policy of strict confidence concerning your personal information. Our Privacy Policy has been developed in accordance with the Commonwealth Privacy Act 1988 (Privacy Act). This website is owned and operated by Austainment and will be referred to as "We", "our" and "us" in this Privacy Policy. By using this site, you agree to the Privacy Policy of this website ("the website"), which is set out on this website page. The Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to the website.

We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual ("personal information"). This Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. This Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information
We collect personal information so that we are able to effectively provide you with the services that our company provides.

The types of personal information that we collect will depend on the circumstances of collection and the kind of service that is requested from us. We usually collect personal information such as your name, address, telephone number, email address and, in some instances, your financial details (e.g. for purchase of a product or services). When you visit our website, we collect information relating to the pages on the website which you visit.

Personal information is generally collected during the course of our relationship with you. We may collect personal information about you when you deal with us over the telephone, send correspondence, visit our website or through personal contact.

Use of Information
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. We use the personal information that we collect to provide our services to you, to fulfil administrative functions associated with these services, to enter into contracts with you and/or third parties and for marketing and client relationship purposes.

Disclosure
Unless otherwise stated, we will NOT disclose your personal information to any third parties, for example to advertisers and to contractors who provide certain services to us.

However, apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

Security
We will take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure.

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

Electronic security includes the use of fire walls and password access to designated personnel. This is to ensure personal information is not accessed by unauthorised personnel, lost or misused. In addition, our employees and the contractors who we employ to provide services are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Cookies
To enhance your experience with our web site, our web site use "cookies". Cookies are text files that a web site transfers to your computer's hard drive for record keeping purposes. Our web site uses cookies to support your current activity on the web site by providing a unique identifier in order to allow our web server to distinguish your web browser from any other web browser accessing the web site, and to customise the web site for you. They also allow us to follow usage patterns and compile data that may help us improve the web site and target advertising. Cookies by themselves do not tell us your e-mail address or other personal information. However, once you choose to provide the web site with personal information, this information may be linked to data stored in the cookie. You should adjust the settings in your web browser if you do not want information collected through the use of cookies. However, this may slow down or restrict access to parts of the web site.

Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. If access to the information we may have concerning you is required, you may request to see what it is and if it is up to date. This will be subject to any exemptions allowed under the Privacy Act. If we refuse to allow access to your personal information, you will be informed and given details of what exemptions under the Privacy Act prevent its acquisition. Please note that a request for access will most probably incur a reasonable fee in providing such a service.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites
Austainment's website contains links to other websites. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site that collects personal information. We do not pass on any personal information you have given us to any other site.

Problems or questions
If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Internet Privacy Policy, or you have a problem or complaint, please contact us.

Further Information
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website. http://www.privacy.gov.au/